The staff were knowledgeable and provided excellent service...

There was no pressure and caused inconvenience.

Excellentservice with free parking available onsite. Free and good hot breakfast — variety of meals. Location just next door to Cebu and Bohol and the airport, port & malls.

Stayed in Wheelchair Accessible room with soap as well as a king size bed, it worked well for me. Location: the hotel was adjacent to a local shop and the restaurant and the centre of town.

Inclusive breakfast, perfectly clean hotel, strategic location close-ish to the airport. Brand-new and well stocked rooms, nice bed. Large bathroom, very amiable and respectful employees with first class customer service.

Fast check-in, parking onsite.

We recently had the pleasure of staying at this luxurious 4-star hotel and we were truly impressed with our experience. The location, nestled in a quiet residential area outside of the city center, provided the perfect retreat from the bustling city. The staff, who were cheerful, friendly, and professional, made us feel incredibly welcome from the moment we arrived. The level of service they provided was top-notch, ensuring that every detail of our stay was taken care of.

The hotel is nice and clean.

Fare from shopping center and airport.

Hotel Staff are nice and friendly, good food, and clean room.

We bought some dried fish from the market and were informed that we can't bring it upstairs, so we left it in a cabinet by the guard's place. On the day of our departure, we asked the guards for our goods, we wrapped it with newspaper, plastic bags and wide-clear adhesive tapes so that you will not smell anything. We asked the guard nicely if we could bring it upstairs so we could pack out stuff, and he (one guard) declined. I told him that we have nicely packed it so that you will not smell anything, I even asked him to smell it to prove my point. Then he told me: "No need to smell it,here it will not smell but there upstairs,when you open it, it will smell!" I don't want to speak bad, but would we wrap it nicely just to open it upstairs??? I have spoken with their Sales/Mktg. Manager as I am already high blood from my conversation with that funny (?) guard and I won. We were able to get the stuff upstairs and were able to pack our things nicely before we go to the airport.

Friendly staff, clean and comfortable room, convenient location, good value for money, efficient room service, comfortable bed.

Can honestly say there wasn't anything not to like.

The facility still new.

The neighborhod

it was good , some things were not so good

asking for coffee refills, water, have to ask, seemed like alot in the room, i stay in hotels alot, and them are some hard beds...wow

I had a very comfortable stay at Alpa City Suites. The rooms were clean and well-maintained, with new interiors. The air conditioning made my trip much more enjoyable. The staff was helpful and attentive, promptly assisting with any requests. The free breakfast buffet was better than most, and the bathrooms were nice and clean. They even offered free internet in the rooms and wifi in the lobby. Alpa City Suites provided great value for the price. I would highly recommend this hotel.

We were pleasantly surprised...Great price! Great service! Nice breakfast buffet!!

The location of this hotel was a little "Out of the Way" in Cebu...Traffic made it hard to access...

Cleanliness of the hotel and location is just right in terms of mileage from main tourist attractions, hotel staff are courteous, helpful and very accomodating.

Pick up time at the airport upon arrival by the car service didn't happen bec. of wrong time interpretation of hotel lobby attendant, so we have to hire car service from the airport.

Its location was convenient, being situated near both the airport and the city center. Plus, the facility's gym was open 24 hours a day, which I definitely took advantage of.

The traffic noise was pretty loud and made it difficult to get a good night's sleep. And while the staff was friendly, they didn't always seem to prioritize customer service over their other tasks.